"After an initial period without water, usually 12 hours, water companies should automatically pay you £20," says Mike Keil, from advice group Consumer Council for Water. You may be trying to access this site from a secured browser on the server. 6 March 2018. Private water services application form (66Kb). As part of its responsibility for treating sewage, Southern Water is supposed to sample effluent before it's released into watercourses, to check it's clean and safe enough to do so. explains more about how we use your data, and your rights. South East Water is a UK supplier of drinking water to 2.1 million consumers in Kent, Sussex, Surrey, Hampshire and Berkshire and is a private limited company registered in England and Wales with company number 02679874. Hastings buys remainder of UK’s South East Water, Goodnight all! These are the main companies affected, but some are warning their call centres are particularly busy at the moment. But an investigation by regulator Ofwat discovered serious irregularities in how this sampling was carried out. My understanding at this time is that people in other affected areas may have received more. This flagrant disregard for the impact toxic water can have on the places where we and our families live underlines once again that our privatised water system exists to generate profits for shareholders and not to serve the needs of communities. Please claim for compensation if your pressure has dropped unexpectedly. You may be trying to access this site from a secured browser on the server. Veterans can apply for compensation and other benefits if they’ve been diagnosed with one of 14 conditions presumed related to herbicide exposure. "These actions, along with a modern compliance framework, are already changing the culture in Southern Water. Would you please mind popping over your full name and f…, RT @KentHighways: Chilham, Mulberry Hill: Road closed 7th October for up to 7 days to allow for @sewateruk repair works. Water Quality Explained . Minister Robert Jenrick did not rule out closing pubs and restaurants in the worst-affected areas. "This has involved making fundamental changes to the way we operate. acting in an ethical manner at all times, conducting business in an honest, open and honourable manner, ensuring we are aware of and comply with all relevant legislation in the performance of our duties and always operate within legal boundaries, ensuring compliance is effectively managed as part of the broader governance function across the business, as a means of achieving competitive advantage through cost efficiencies and enhanced public image, ensuring the safety of our people and our community in our relationships, showing the utmost care and respect towards everyone we deal with, a workplace free of illegal, corrupt, improper or unethical business practices being carried out under its name or conducted on its premises, respecting the rights of others and encouraging diversity, treating others including customers and the community, respectfully, fairly and objectively, immediately acting on behaviours such as harassment, bullying or discrimination against and encouraging unity and fairness for all employees, building trust, holding each other accountable and acting with integrity, working to ensure zero net environmental harm, ensuring continual improvement in our environmental performance through a certified environmental management system, driving and maintaining efficient business operations that underpin a sustained growth of business value, maintaining financial integrity through open and transparent financial and management reporting processes, achieving the best possible outcome for both South East Water and our customers, whether internal or external, showing our commitment across all areas of the business through an implemented and maintained Quality Management System, striving to deliver lowest community impact, instilling a strong service ethos in our people, seeking to achieve social equity in all transactions with customers, striving to provide customer care but not at the impact of financial viability, the principles of sustainability set out in Section 93 of the Water Act in relation to social, environment and economic commitments. South East Water is a Victorian government utility that’s working for every part of the community, supplying water, wastewater and recycled water services to 1.75 million Melburnians.

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