Cancellation and rebooking fees charged by private sales agents may vary, so please check these before booking.Active Discovery Passes are non-refundable. You can cancel your booking up to 48 hours before departure, however you may be charged a fee, subject to the time of cancellation. Disability Services, TrainLink, MnSP1000/1001: If you currently use the Coordinated Services and Support Plan (CSSP) within MnSP to create service lines, you will only need to take the RS Tool training modules (TrainLink course number MNSP1001). Phone: +27 11 028 0774 / +27 82 766 9362 Address: The Forms House, Unit 1, 6 Burke Str, Randburg Email: sa@trainlink.tech WhatsApp: +27 73 650 1631 General enquiries and bookings (Mon - Sun: 6h30 - 22h) If you are deaf or have a hearing or speech impairment, contact the National Relay Service for help to make a call.

New to TrainLink? Website: https://transportnsw.info/regional. NSW Health strongly recommends wearing a face mask.Customers holding tickets for travel now have the ability to cancel their booking free of charge. 30 AM to 10 PM Help and contact You can cancel your booking up to 48 hours before departure, however you may be charged a fee, subject to the time of cancellation. Contact us through the National Relay Service which offers a number of call options, including: Type and Read/TTY: 133 677.

Cancellation and rebooking fees charged by private sales agents may vary, so please check these before booking.Transport for NSW acknowledges the traditional owners and custodians of the land, and respects Elders past, present and future. Click this link for the Help and Trainlink FAQ page. Phone: 13 22 32 (7am - 10pm everyday)

You'll be taken to another website. Number of passengers Cancellation and rebooking fees charged by private sales agents may vary, so please check these before booking.Active Discovery Passes are non-refundable.

Passengers. 5.

DHS staff can then create your TrainLink account using your X1 number as your Unique Key. NSW Health strongly recommends wearing a face mask.Customers holding tickets for travel now have the ability to cancel their booking free of charge.

Travel info

number used for MMIS, MAXIS and WMS accounts – if you have one. To see the full terms and conditions for travel see You can cancel your booking or make changes at any time before departure, however fees and charges may apply.Refunds may not be available for certain discounted or promotional tickets.
Alternatively, you can contact NSW TrainLink on 13 22 32 to change your booking. We’d Love to Hear from You, Get In Touch With Us!

NSW TrainLink operates regional and intercity train and coach services to more than 365 destinations in NSW, Queensland, the ACT and Victoria.

More than 300,000 seniors have now successfully signed up for the regional seniors travel card providing $250 to spend on fuel, taxis and pre-booked NSW TrainLink trains and coaches. The browser you are using is not supported.

Sales agents



Sales agents If you wish to complain to NSW TrainLink, call the complaints line on 13 22 32. Please wear a face mask on public transport.

See the Refund applications for unused or non-activated Discovery Passes purchased online, can be made by contacting If you would like to change your booking, including class of travel, date or time, you will need to cancel and rebook. Tickets and Opal

SMS relay: 0423 677 767; Internet relay: Connect to the National Relay Service website or use the app and enter 13 12 30 into the box.
NSW TrainLink train and coach services temporarily ceased operating in/out of Victoria from 7 July due to the temporary closure of the NSW/Victorian border. Help/TrainLink FAQ: Need help? We also do SAP training Phone: +27 11 028 0774 / +27 82 766 9362 Address: The Forms House, Unit 1, 6 Burke Str, Randburg Email: za@trainlink.co.za WhatsApp: +27 73 650 1631 Transport Info - 131 500 NSW TrainLink Reservation Centre - 13 22 32 General Switchboard - 1300 038 500 Sydney Trains & NSW TrainLink Environmental Feedback Line - 1300 656 999 The browser you are using is not supported. You may be charged a fee, subject to the time of cancellation.If you are upgrading your ticket, you will need to pay the fare difference. Rebooking fees may apply.You can only cancel your booking online if it's more than 48 hours before the departure date and time.Note: You will be charged for two fares until your refund has been processed.If you made your booking over the phone, contact NSW TrainLink on If your original booking was made through a sales agent, please contact the travel agent to make changes. Phone NSW TrainLink 13 22 32 +61 2 4907 7501 (outside Australia) Lost property To find items lost on public transport, contact the operator.

They use the same regional passenger numbers for these services. The South Australian border remains closed, with one service continuing with customers required to meet essential travel guidelines, hold border permits and health requirements. If travelling with more than one passenger, select ‘Add passenger’. Please wear a face mask on public transport. More than 300,000 seniors have now successfully signed up for the regional seniors travel card providing $250 to spend on fuel, taxis and pre-booked NSW TrainLink trains and coaches.


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